Using stories to collect customer feedback
Web and in app stories can be a great way for collecting user feedback about a product or service. Stories can be used to engage users in conversations about their experience with the product or service in a single click, and to draw out insights about what works and what doesn't.
Stories can be used to create polls and open-ended questions that prompt users to share their experiences and opinions. For example, a story about a customer's experience using a product or service can be used to ask open-ended questions about what the customer liked and disliked about the product or service.
Polls can also be used to survey users about their experience with a product or service. By creating a story around the poll, such as a customer's experience with the product or service, users are more likely to respond to the poll and provide valuable feedback
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
